> ## Documentation Index
> Fetch the complete documentation index at: https://docs.researchanddesire.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Restarting your device

> Safely restart your Chastity Lockbox and understand what happens to your lock state and timer afterward.

## Before you restart

<Warning>
  Do not restart your device during firmware updates unless support instructs you to. Interrupting an update can require manual recovery.
</Warning>

<Note>
  Restarting does not cancel active timers or clear your session settings. Your device preserves its locked/unlocked state across restarts. If you need extended battery savings instead, see <a href="/lkbx/device-states/sleep-mode">Sleep Mode</a>.
</Note>

## How to restart

<Steps>
  <Step title="Use the menu (recommended)">
    On the device, navigate to <strong>Settings → Restart Device</strong>, then confirm when prompted. The device will restart automatically.

    <Check>
      You should see the device power cycle and return to the appropriate screen (lock attempt or main menu) based on its prior state.
    </Check>
  </Step>

  <Step title="Use the hard reset (for unresponsive devices)">
    If your device is unresponsive, press and hold the <strong>Enter/Lock</strong> button for <strong>10 seconds</strong>. The screen will go blank and the device will reboot automatically.

    <Check>
      After the reboot, confirm one of the following:

      * If previously locked, the device attempts to re‑engage the lock
      * If previously unlocked, the main menu appears
    </Check>

    <Warning>
      Use the hard reset only when the device is unresponsive. For normal restarts, use the menu option.
    </Warning>
  </Step>
</Steps>

## What to expect after a restart

* Your lock state is preserved
* If locked before restarting — the device automatically attempts to re‑engage the lock
* If unlocked before restarting — you return to the main menu
* Timers and session settings continue without reset

## Troubleshooting

<AccordionGroup>
  <Accordion title="Device doesn’t power back on">
    * Plug into USB power for at least 10 minutes, then hold <strong>Enter/Lock</strong> for 10 seconds
    * Try a different USB‑C cable and power source
  </Accordion>

  <Accordion title="Lock didn’t re‑engage after restart">
    * Ensure nothing is obstructing the latch
    * If you see a calibration prompt, follow the on‑screen steps or visit <a href="/lkbx/device-states/calibration">Calibration</a>
  </Accordion>

  <Accordion title="Device shows Calibration after restart">
    * This can occur after flashing firmware; complete the calibration and the device will resume normal operation
    * Learn more at <a href="/lkbx/device-states/calibration">Calibration</a>
  </Accordion>

  <Accordion title="Device appears offline after restart">
    * Reconnect to Wi‑Fi (2.4 GHz only) using the setup flow in <a href="/lkbx/quick-start/introduction">Quick Start</a>
  </Accordion>
</AccordionGroup>

## Need help?

If you experience issues during or after a restart, email <a href="mailto:support@researchanddesire.com">[support@researchanddesire.com](mailto:support@researchanddesire.com)</a>.

## Related

<CardGroup cols={2}>
  <Card title="Sleep Mode" icon="clock" href="/lkbx/device-states/sleep-mode">
    Understand automatic vs. deep sleep and when to use each.
  </Card>

  <Card title="Calibration" icon="tune" href="/lkbx/device-states/calibration">
    What calibration does and how to complete it if prompted after updates.
  </Card>

  <Card title="Quick Start" icon="rocket" href="/lkbx/quick-start/introduction">
    Wi‑Fi setup (2.4 GHz), locking basics, and key safety reminders.
  </Card>

  <Card title="Emergency Unlock" icon="shield" href="/lkbx/device-states/emergency-unlock">
    Use only for genuine emergencies; know the consequences before proceeding.
  </Card>
</CardGroup>