Connect Your Lockbox to Wi-Fi
Info
Using automatic Bluetooth pairing? You can skip this guide entirely — WiFi setup is handled for you during the pairing process. See Pairing Your Lockbox to get started.
Video Walkthrough
Watch this quick tutorial to see the complete Wi-Fi setup process in action.
What You'll Need
- A fully charged Lockbox
- A smartphone or laptop
- Access to a 2.4 GHz Wi-Fi network (5 GHz networks are not supported)
Warning
The Lockbox only supports 2.4 GHz Wi-Fi networks. If your router broadcasts both 2.4 GHz and 5 GHz bands, make sure you connect to the 2.4 GHz network.
Setup Instructions
Step 1: Open Wi-Fi settings on your Lockbox
Power on your Lockbox and navigate to Settings → Wi-Fi Settings.
The Lockbox will create a temporary network called Lockbox Setup and display a QR code on screen.
Step 2: Connect to the Lockbox network
On your phone or laptop, either:
- Scan the QR code displayed on the Lockbox, or
- Manually connect to the Lockbox Setup network in your device's Wi-Fi settings
Step 3: Configure your Wi-Fi credentials
A configuration portal will automatically open—similar to connecting to Wi-Fi at a coffee shop or library.
- Select Configure Wi-Fi
- Choose your 2.4 GHz home network from the list
- Enter your Wi-Fi password
- Tap Save
The Lockbox will receive your credentials and attempt to connect.
Step 4: Verify the connection
Once connected, the Lockbox will display a Wi-Fi icon with full signal bars.
Success
If you see full Wi-Fi bars with no line through them, your Lockbox is successfully connected to the internet.
Note
You may notice a small dot beneath the Wi-Fi icon. This indicates sync status and will be covered in a future guide.
Next Steps
Now that your Lockbox is connected to Wi-Fi, continue with Pairing Your Lockbox so the dashboard can send lock settings to your device.
Tip
If you started with automatic Bluetooth pairing, you may not need this guide at all. Automatic pairing can send Wi-Fi credentials and pair the device in one flow.
Video transcript
0:00 Today I'm going to show you in a step-by-step guide how to connect your lockbox to the internet so you can receive settings from the dashboard.
0:08 What you're going to need is a charged lockbox and either a cell phone or a laptop. I'm going to use my cell phone today.
0:16 So on my lockbox, I'm going to go down into settings, once it's powered on, and I'm going to find the Wi-Fi settings option.
0:24 Clicking that—this is going to create a network called Lockbox Setup, which I can join by either scanning this QR code or just looking for the network on my device.
0:37 I'm going to do that option. Perfect.
0:57 I'll join that network. And just like joining a Wi-Fi network at a library or coffee shop, it'll launch a configuration portal where I can click Configure Wi-Fi.
1:10 And I can choose a 2.4 gigahertz network.
1:21 In this case, it is my personal network, Treehouse 2.4G. Right, I've entered my password, and now I'm going to hit Save.
1:34 This will send these credentials to the device, and as long as it can connect to the internet, we'll see a restart over here on the lockbox.
1:42 Perfect. And in fact, it did connect with no restart, so that is awesome to see things worked as expected. Now, you'll also notice, underneath this Wi-Fi icon, there is a small dot.
1:55 In the future, we'll talk about what that dot means. For now, all you care about is seeing that there are full Wi-Fi bars.
2:02 There's no line through it. If this is the case, then you've successfully connected to Wi-Fi. In future videos, I'll show you how to pair this to the dashboard.
2:10 But that's it for now. Thank you.