Understanding Lockbox Wi-Fi indicators
The Chastity Lockbox displays its connection status through a Wi-Fi icon and a colored circle. Use the following guide to interpret what your device is telling you.Wi-Fi icon states
| Icon state | Meaning |
|---|---|
| Wi-Fi icon off | Device is not connected to Wi-Fi |
| Wi-Fi icon on (no line through it) | Device may be connected—check the colored circle for details |
Status circle colors
No circle or icon off — Not connected
No circle or icon off — Not connected
Red circle — No internet access
Red circle — No internet access
Yellow circle — Connecting to dashboard
Yellow circle — Connecting to dashboard
Green circle — Fully connected
Green circle — Fully connected
Troubleshooting steps
If your device isn’t showing a green circle, work through these steps in order.1
Restart your router
Power cycle your router by unplugging it for 30 seconds, then plugging it back in. Once it’s fully restarted, reconnect your device to the 2.4GHz network.
2
Verify your Wi-Fi password
Connect another device (like your phone) to the same 2.4GHz network to confirm the password is correct and the network is functioning.
3
Test your internet connection
Ensure other devices on your network can access the internet. If they can’t, the issue is with your network, not your R+D device.
4
Try an alternative network
Connect your device to a different Wi-Fi network, such as a mobile hotspot. If it connects successfully, the issue is with your original network configuration.