FAQs
Frequently Asked Questions about the Chastity Lockbox
How do I connect my Lockbox to WiFi?
To connect your Lockbox to WiFi, head to Settings>WiFi Settings on your device menu. Scan the QR code that appears on the Lockbox screen and use your mobile phone to select the network you’d like to connect your Lockbox to. After connecting to your desired WiFi network, a green dot should appear to the left of the Lockbox’s WiFi symbol to indicate successful connectivity. If you are having trouble connecting your Lockbox to WiFi, take a look at Wi-Fi Trouble Shooting.
Wi-Fi Trouble ShootingHow do I pair my Lockbox to the dashboard?
Simply follow the instructions in the Quick Start guide and you'll be paired in no time!
Quick StartWhat is a Keyholder?
Your Keyholder is the user that you have designated to have control over the conditions of your lock. The Keyholder can create and edit locks for a lockee via the dashboard.
What is a lockee?
A lockee is the user that is subject to the lock. Typically this is the person who holds the Lockbox.
What is a self-lock?
A self-lock is a lock that a user has imposed upon themselves. A self-locked user is a lockee without a Keyholder. Note that a self-lock cannot be abandoned or modified via the dashboard once it has been started.
What’s the difference between Keyholding and self-locking?
A Keyholder creates and controls the conditions of the lock for the lockee. Crucially, the keyholder and the lockee are two separate users while a self-locked user is a single user. The keyholder may edit and/or abandon the lockee’s lock while it is live, while a self-locked user may do neither.
How can I assign a Keyholder to my account?
To assign a Keyholder to your account, head to the Settings>Partners tab of the dashboard. There you can invite another dashboard user to control your devices (or you can request control of theirs 😜).
Connecting With Other UsersHow can I abandon a lock session?
To abandon a lock go to the dashboard and visit Chastity Lockbox>Home. Then, select the Edit Lock option on the far right of the page and click “Abandon Lock.” Note that the lock can only be abandoned by the Keyholder ---
self-locks may not be abandoned 🗝️.
Can I unlock my Lockbox with Deepthroat Trainer points?
But of course! To use training points to reduce your lock time, make sure to toggle on “Enable Deepthroat Training” when setting the conditions of the lock. Click the gear icon beside the setting to dictate how many minutes are shaved off the lock session per training xp earned 🥇.
What if there’s an emergency and I need my key imminently?
To urgently unlock your Lockbox, grab your Chastity Lockbox and head to Settings>Emergency Unlock on the device menu. Note that you will not have access to the Emergency Unlock function if you are currently engaged in a lock session that has the function disabled ❌. Video on how to physically unlock the device using the back housing cutout to come soon!
Why did my Lockbox display the re-lock animation during an active lock session?
After awakening from sleep, your Lockbox screen will immediately display the re-locking animation. When this happens, sensors in your Lockbox are verifying that the Lockbox remains locked. You may also notice that the Lockbox performs lock verification periodically, especially over the course of a very long lock session. This is normal behaviour and nothing to worry about! 👌
What is an active lock session?
An active lock session is a lock that a user is presently engaged in.
What is a test lock?
A test lock can be executed by toggling on the “Test Lock” option when configuring your lock template 🧪. A Keyholder, lockee, or self-locker may abandon or edit the test lock at any time. Test lock statistics are not recorded and will not appear in the leaderboard. Test locks are a great way to get acquainted with both the dashboard and your Lockbox! 🤗
What is a lock template?
A lock template defines the conditions of a lock, whether it is active or not. A Keyholder or self-locker can create and edit lock templates in the Chastity Lockbox>Settings menu of the dashboard.
Can I change the template of an active lock session?
The template of an active lock may be changed only where the lock has a separate Keyholder and lockee. Note that if the active lock is a test lock, the conditions may be changed by a self-locker as well. As long as the Lockbox is connected to WiFi, changes to lock conditions are immediate.
Can I delete the template of an active lock session?
You can delete the template of an active lock, but this will not suspend the lock session itself.
How does lock detection work?
The Keyholder is notified any time the lockee physically interferes with the locking paddle or forcibly opens the back housing of the Lockbox. In other words, don’t be naughty or you’ll be tattled on! 😉
Who should I contact for Lockbox support?
You can contact our support team at [email protected], or through our contact form at https://www.researchanddesire.com/contact.
Why is my lock button disabled on the dashboard?
If your account is set to “Give up control”, your lock button will become disabled (greyed out), and only your assigned keyholder will be able to control your device.
What happens if I use the “Give Up Control” feature?
“Give Up Control” transfers complete control of your device to another user.
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