FAQs
How can I create a dashboard account?
To create a dashboard account, head to our dashboard website. Once there, click Register and you will be prompted to input your email address and choose a password for your account. Then click the Register button again and you will receive an account confirmation link via email. Navigate to your email account, confirm by clicking the hyperlink in the email, and you’re all set! 👌
If for any reason you are unable to make a dashboard account, the please let us know immediately.
You can contact our support team at [email protected], or through our contact form at https://www.researchanddesire.com/contact.
How can I reset my password?
To reset your dashboard account password, navigate to the Settings>My Profile page. Then, scroll to the bottom of the page and click the “Change Password” button. You will be prompted to enter your new password and verify it by clicking the “Reset Password” button. 🔑
Is the dashboard free to use?
Yes! The dashboard is indeed free to use. You can read more about our policy on this here:
SubscriptionIs there a mobile app for the dashboard?
We do not currently have a mobile app for the dashboard, but it is definitely something that is on our radar for future development! 🦾
Good heavens, I’ve forgotten my password! How can I recover my account?
Nothing to worry about! We’ve made account recovery both secure and simple 🤓. To recover your account, head to the dashboard sign-in page and enter just your email. Then, click the “E-Mail Link” option to receive an email with both a magic link and unique sign-in code. You have the option to sign into your account via the URL provided in the email or via entry of the code on our dashboard. Once signed in, you can change your password by following the steps in the “How can I reset my password?” FAQ. 👌
Do I have to use the same email for my dashboard account that I use for purchases from R+D?
You do not have to use the same email for your dashboard account that you use for your R+D purchases.
How does the leaderboard work?
Click the link below to get into the nitty gritty of how our leaderboard system works! 🏅
LeaderboardsHow can I change my username?
To change your dashboard username head to Settings>My Profile. Once there you can click on your username, which doubles as a text field, and update it by typing in your desired username.
What is included in an Ultra subscription, and how does it differ from other subscription tiers?
Click below to find out about our subscription tiers, including our Ultra service! 🚀
SubscriptionHow can I subscribe to your Ultra service?
Want the ultimate dashboard experience? Then run, don’t walk to subscribe to our Ultra service! To do so, head to the Settings>Subscription page of the dashboard and select your desired subscription tier. 👌
SubscriptionWho should I contact for dashboard support?
You can contact our support team at [email protected], or through our contact form at https://www.researchanddesire.com/contact.
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