Skip to main content
Get quick answers to the most common questions about using the dashboard.

ā€‹
Account Management

To create a dashboard account:
  1. Visit the dashboard website
  2. Click Create a free account
  3. Enter your email address and choose a password
  4. Click Create account
  5. Check your email for a confirmation link
  6. Click the link to verify your account
If you encounter any issues creating an account, contact our support team at [email protected].
To reset your password while logged in:
  1. Navigate to Settings > My Profile
  2. Scroll to the bottom of the page
  3. Click Change Password
  4. Enter your new password
  5. Click Reset Password to confirm
You can recover your account using a magic link:
  1. Go to the dashboard sign-in page
  2. Enter your email address
  3. Click Email link
  4. Check your email for a message containing a magic link and sign-in code
  5. Sign in using either the link or the code
Once signed in, you can change your password in Settings > My Profile.
To update your username:
  1. Navigate to Settings > My Profile
  2. Click on your current username (the text field is editable)
  3. Type your new username
  4. Save your changes
No, you can use different email addresses for your dashboard account and your Research + Desire purchases. The accounts are not required to match.

ā€‹
Subscriptions and Pricing

Yes, the dashboard is completely free to use. For details about available features and optional premium tiers, see our subscription guide.

Subscription tiers

Learn about free and premium features available on the dashboard.
The Ultra subscription provides access to premium features and an enhanced dashboard experience. For a complete comparison of subscription tiers and included features, see our subscription guide.

Subscription tiers

Compare subscription options and discover Ultra benefits.
To upgrade to Ultra:
  1. Navigate to Settings > Subscription
  2. Select your desired subscription tier
  3. Complete the payment process

Subscription details

View pricing and subscription options.

ā€‹
Features

The leaderboard tracks and ranks user activity and achievements. For a detailed explanation of how rankings are calculated and displayed, see our leaderboard documentation.

Leaderboard guide

Understand how leaderboard rankings work.
A dedicated mobile app is not currently available. However, mobile app development is on our roadmap for future releases. The dashboard website is accessible from mobile browsers in the meantime.

ā€‹
Support

For additional help, contact our support team at [email protected] or use our contact form.