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Manage your account credentials and personal information from your dashboard settings. Start at Settings and open the Private Details section to update your email or change your password.

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Overview

Your account settings give you control over core login credentials:
  • Email address — Update the email associated with your account
  • Password — Change your password to maintain security
You must have access to the inbox for any new email you set. Keep your current password handy for in-session changes.

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Change your email address

1

Open profile settings

In the dashboard, click your profile picture (top-right) → Profile. In Private Details, locate Email Address.
You should see your current email and a Change Email action.
2

Start the email change

Click Change Email to open the dialog showing your current address.
3

Enter your new email

Type the new email in New Email Address. The form validates format and requires it to be different from your current address.
Use a personal address you will keep long term (not a temporary or employer-owned mailbox).
4

Submit the change

Click Update Email. A loading indicator appears while processing.
For security, you are logged out immediately after requesting the change.
5

Verify your new email

Check the new inbox for a verification link and click it to complete the change. You’ll be redirected to a confirmation page.
After verification, the new email is active for sign-in; the previous email no longer works.
6

Sign back in

Sign in using your new email and your existing password.
Email verification required — You must verify the new email before you can sign in again. If the message doesn’t arrive within a few minutes, check your spam/junk folder.

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What to expect

  • Email uniqueness — The new email must not already be in use
  • Automatic logout — You are logged out right after submitting the change
  • Fast delivery — The verification email typically arrives within seconds
  • Permanent update — Once verified, you must use the new address for future logins

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Troubleshooting email changes

  • Check spam/junk
  • Wait a few minutes and refresh your inbox
  • Confirm the address you entered has no typos
  • Resend the verification email from the confirmation page, if available
  • If still stuck, contact support from your dashboard
If you made a typo, contact support for assistance. After initiating a change, your old email no longer works for login.

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Change your password

1

Open password settings

Go to Profile → Private Details and click Change Password.
2

Enter a new password

Type your new password in New Password. The form validates requirements in real time.
3

Meet password requirements

Your password must include:
  • At least 8 characters
  • One uppercase letter (A–Z)
  • One lowercase letter (a–z)
  • One number (0–9)
  • One special character (!@#$%^&* etc.)
4

Submit the change

Click Reset Password. After processing, you’re redirected to the main dashboard.
The new password takes effect immediately across all devices.
5

Update saved passwords

Update any browser or password manager entries to avoid sign‑in failures.
Strong password best practices:
  • Use a unique password not used on other sites
  • Consider a password manager to generate and store secure passwords
  • Avoid personal information like names or birthdays

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What to expect

  • Immediate effect — Your old password stops working right away
  • No email verification — You won’t need to confirm by email
  • Other devices — You may need to sign in again on devices where you’re currently logged in

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Troubleshooting password changes

  • Verify length and character mix (uppercase, lowercase, number, special)
  • Fix the specific rule the form flags and try again
Use the Forgot Password link on the sign-in page to receive a reset link. You can also use the E‑Mail Link option to sign in with a one‑time magic link/code, then change your password from settings. See Dashboard FAQs for details.

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Security considerations

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Email changes

  • Verification required — Prevents unauthorized email takeovers
  • Account protection — Keeps recovery and notifications under your control
  • Future communications — System emails go to the new address after verification

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Password changes

  • Regular updates — Consider changing your password periodically
  • Unique credentials — Never reuse passwords from other services
  • Additional security — Enable two‑factor authentication if available

Settings overview

Learn where to find Private Details, Email Preferences, and more.

Email Preferences

Control which emails you receive, send a test email, and verify delivery.

Dashboard FAQs

Find answers for account access, password recovery, and more.

Register a new account

New to the dashboard? Create your account and confirm your email.

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Getting help

If you encounter issues changing your email or password:
  1. Review the troubleshooting sections above
  2. Verify your internet connection is stable
  3. Refresh the page and try again
  4. Contact support from your dashboard if problems persist
Need assistance? Reach out through the support channels in your dashboard.