Skip to main content
Manage your account credentials and personal information from your dashboard settings. Start at Settings and open the Private Details section to update your email or change your password.

Overview

Your account settings give you control over core login credentials:
  • Email address โ€” Update the email associated with your account
  • Password โ€” Change your password to maintain security
You must have access to the inbox for any new email you set. Keep your current password handy for in-session changes.

Change your email address

The entire email change happens inside a single dialog โ€” you never leave the page.
1

Open profile settings

In the dashboard, click your profile picture (top-right) โ†’ Profile. In Private Details, locate Email Address.
You should see your current email and a Change Email action.
2

Start the email change

Click Change Email to open the dialog showing your current address.
3

Enter your new email

Type the new email in New Email Address. The form validates format and requires it to be different from your current address.
Use a personal address you will keep long term (not a temporary or employer-owned mailbox).
4

Send the verification code

Click Send Code. A 6-digit verification code is sent to your new email address. The dialog advances to the verification step automatically.
5

Enter the verification code

Check your new email inbox for the 6-digit code and enter it in the dialog. The change is verified as soon as you enter all six digits.
After verification, your email is updated immediately โ€” no logout or sign-in required.
A verification code is only sent to the new email address. You stay signed in throughout the process.

What to expect

  • Email uniqueness โ€” The new email must not already be in use
  • No logout โ€” You remain signed in while verifying the change
  • Fast delivery โ€” The verification code typically arrives within seconds
  • Permanent update โ€” Once verified, you must use the new address for future logins

Troubleshooting email changes

  • Check spam/junk
  • Wait a few minutes and refresh your inbox
  • Confirm the address you entered has no typos
  • Click Resend code in the verification dialog (available after a short cooldown)
  • If still stuck, contact support from your dashboard
Click Back in the verification dialog to return to the email entry step and correct the address.
Verification codes expire after a short time. Click Resend code in the dialog to receive a fresh code and try again.

Change your password

1

Open password settings

Go to Profile โ†’ Private Details and click Change Password.
2

Enter a new password

Type your new password in New Password. The form validates requirements in real time.
3

Meet password requirements

Your password must include: - At least 8 characters - One uppercase letter (Aโ€“Z) - One lowercase letter (aโ€“z) - One number (0โ€“9) - One special character (!@#$%^&* etc.)
4

Submit the change

Click Reset Password. After processing, youโ€™re redirected to the main dashboard.
The new password takes effect immediately across all devices.
5

Update saved passwords

Update any browser or password manager entries to avoid signโ€‘in failures.
Strong password best practices: - Use a unique password not used on other sites - Consider a password manager to generate and store secure passwords - Avoid personal information like names or birthdays

What to expect

  • Immediate effect โ€” Your old password stops working right away
  • No email verification โ€” You wonโ€™t need to confirm by email
  • Other devices โ€” You may need to sign in again on devices where youโ€™re currently logged in

Troubleshooting password changes

  • Verify length and character mix (uppercase, lowercase, number, special)
  • Fix the specific rule the form flags and try again
Use the Forgot Password link on the sign-in page to receive a reset link. You can also use the Eโ€‘Mail Link option to sign in with a oneโ€‘time magic link/code, then change your password from settings. See Dashboard FAQs for details.

Security considerations

Email changes

  • Verification required โ€” A 6-digit code sent to the new address prevents unauthorized email takeovers
  • Account protection โ€” Keeps recovery and notifications under your control
  • Future communications โ€” System emails go to the new address after verification

Password changes

  • Regular updates โ€” Consider changing your password periodically
  • Unique credentials โ€” Never reuse passwords from other services
  • Additional security โ€” Enable twoโ€‘factor authentication if available

Getting help

If you encounter issues changing your email or password:
  1. Review the troubleshooting sections above
  2. Verify your internet connection is stable
  3. Refresh the page and try again
  4. Contact support from your dashboard if problems persist
Need assistance? Reach out through the support channels in your dashboard.